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Alliance Report Finds Timeshares Boom, Hotels Bust

Though occupied rooms in area lodgings have increased 50 percent over 1987 numbers, timeshares have muscled out hotels for the biggest share of that increase, according to a report by the Greater Williamsburg Chamber and Tourism Alliance.

The Alliance’s lodging report uses data from 1987 to the present, produced by Smith Travel Research, which tracks hotel occupancy based on a majority of hotels that report their numbers. Smith Travel extrapolates occupancy and other information for the handful of Williamsburg hotels that don’t share their numbers, which include Great Wolf Lodge, Colonial Williamsburg Properties and the Hospitality House. The report also used verbal reports from local timeshares to estimate occupancy rates for timeshares, which the Alliance conservatively set at 70 percent (timeshares verbally reported 75 percent or better occupancy).

Alliance President Dick Schreiber says the report is the latest in a series of informational tools the Alliance has collected for its members (earlier reports have focused on workforce compensation, tourists who come to the Triangle and local tourism in general). “We want to see if we can provide useful information to our members, and this is interesting information that has never been complied before. We hope it will be of use to those businesses that seek to do business here.”

What the Alliance found after looking at the data from the last 23 years was that occupied room nights have increased nearly 50 percent since 1987, but that in recent years room supply has increased more than demand. Also, since the recession began demand has declined while supply has increased, mainly due to timeshares continuing to build in the area.

According to Schreiber, “Demand growth of 49 percent over the period is pretty good, but with capacity growth of 62 percent, that makes it pretty hard to keep up” for hotels competing with timeshares.

Since 1987, occupied rooms in timeshares (including purchased rooms and those rented nightly like a hotel) have increased over 372 percent, while occupied hotel rooms have decreased 9.6 percent (with the largest drop in the years between 2007 and the present).

Almost one out of every two rooms currently occupied in the area is in a timeshare, according to the report.

“There’s no evidence that capacity growth will abate,” says Schreiber, “especially with timeshares. They have a totally different business model” than hotels, because empty rooms they rent out for a night or two are extra profit on top of their traditional timeshare sales model.

The impact has been felt strongly by area hotels, which have been dropping rates significantly since 2007. After a peak increase of nearly 50 percent over 1987 in revenues per available room in 2007, the current revenue per available room is back down to nearly the same as it was 23 years ago.

The report concludes that capacity has outstripped demand in the area, with scales tipping in favor of timeshares.

The hotel sector will continue to feel pressure and likely newer facilities, especially suite properties, will be more successful than older properties, according to the report. The number of rooms will have to adjust if the area wants to achieve balance.

The Alliance aims to continue trying to draw more visitors to the area through promoting the area beyond the primary summer season and diversifying its marketing of the Triangle, according to the report.

“This is a different period for hotels right now,” Schreiber says. His advice for hoteliers is to focus on “investment, either in marketing or in the product. That’s key. But it’s tough for them if daily rates are lower and occupancy is lower, and loans are hard to get.”

He expects the next generation of hotels, those like Great Wolf Lodge with a built-in attraction that draws people, will do well in the new climate.

Williamsburg Hotel Motel Association President Chris Canavos, who owns a Country Inn and Suites in Williamsburg, says hotels have a way to track their data through Smith Travel, and timeshares don’t have that.

His feeling is that “the answer [to the problem] is to focus on how we get demand back, not on supply. Everyone in the industry should focus on that.”

 

 

Comments  

 
0 #11 Guest 2011-09-01 13:45
I don't think this is very shocking news considering that you can get really cheap timeshare rentals on sites like Sellmytimeshare now.com or Craigslist.com and you get way more than a hotel. The way that I see it is timeshare rentals are the way of the future and hotels and motels are eventually going to become obsolete....kin d of like how DVDs replaced VHSs...unless of course hotels start offering lower rates and renovate a tad.
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0 #10 Guest 2010-11-01 21:46
I read the comments below and everyone keeps talking about getting creative or re-inventing these hotel properties. I have driven around town and there aren't anywhere near as many old motor lodges now as there used to be 10 years ago. There are a few dated properties, but I don't know what you can do with some of these large structures. I doubt someone can afford to buy them just to demolish them, so what is the answer. It seems logical to me that what we need is a strong marketing campaign to project our area as a fun filled family destination. This along with the attraction's marketing campaigns should help fill those rooms. Otherwise, we might as well start marketing these dated properties as low income housing or crack houses or something, because I don't see them going anywhere anytime soon. You might think I am joking, but ,as a resident, I am concerned about this. With an economics background, I see the possibility of a hotel owner losing his/her property to the bank, who in turn sells it to an investor at a discounted price. If this investor cannot make a go of it, he/she will sell at a further discount to get out of a bad investment to someone who will offer below market rental rates and weekly rates and long term rates. They will put up with the worst element you can imagine in order to keep the rooms occupied. You see, there is a certain point that an investor can make money on one of these properties, but its the quality of customer that all of us residents should be concerned about. I would rather have someone that can afford a hotel room at $100 per night down the street from my home than someone scraping up $19.95 per night to stay the night. There is more to this problem than just the hoteliers, chamber, and timeshares fortunes or reputations. We should be talking about the quality of life in our area and how a healthy tourism industry is in all of our best interests.
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-10 #9 Guest 2010-10-31 15:43
The number of people dedicated to "Tourism" is not the same as the total number of people who work in the building. The other 10 or so are dedicated to the "Chamber" side of the business. The dollars dedicated to the tourism and conference promotion comes from the membership.
I'm not sure whether Schreiber should go or stay; his staff like him, but that doesn't mean much when it comes to running the business. After all it was his idea to not pursue government business any longer and just wait for it to show up. During a war... What about Bob Harris? He was brought in to change the marketing and sales efforts. Don't see anything different there just a lot of reports and another big paycheck. Hotels are sitting back waiting for someone to do the work for them. Key, established hotels in prime spots are employing immature and inexperienced GM's, other hotels are cutting expenses and freezing salaries and still not re-directing the savings to promote their hotel. Major hotels and hotel groups work independently only concerned about their bottom line and not the community that houses their employees. Williamsburg needs a shot in the arm and a fresh face.
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0 #8 Guest 2010-10-28 11:52
i wish some people would do some research before they reach out and make remarks about people. truth be had, one of the reasons the time shares are up is the economy. it is no surprise to people in the industry that when economy goes south, people tend to maximize the use of their timeshare and make it thier primary vacation. number two, quit crying about yesteryear and blaming the likes of schreiber. we live in a different time. people need to adapt and not practice what they did 15 years ago.kids dont want to come to willaimsburg, in lue of staying home on the internet. want to know why virginia beach did so well. wasnt because of anything they did. it could have been predicted with the oil spill in the gulf. they went to places like vb and mrytle beach. stop complaining and do something for yourself. blaming others while you do nothing different is nobodies fault but your self. reminds me of the definition of stupid, trying the same thing over and over again and expecting different results. everyone waited for the 400 anniversary to come thinking that it would put williamsburg back on the map. came and went and didnt do anything for you. lets try being creative and see what happens.
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+7 #7 Guest 2010-10-28 08:34
Let's see...pondering beyond our noses. 1) All of the families with children who come to our area to use a timeshare--our local school boards DO NOT have to build classrooms for those hundreds of children using the timeshares and not our schools.
2) Another view, though--those thousands of timeshare visitors every year to our area do not, themselves, pay any share of the use of our roads and streets while visiting.
3) But in addition--those thousands of timeshare visitors every year to our area DO spend money on food, entertainment and gasoline. Hmmm...who benefits most?
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-7 #6 Guest 2010-10-28 08:00
Actually the local chamber receives close to 2 million in tax money from the municipalities and has a staff of about 17. I don't think this is a money or staffing or resource issue. It's simply a performance problem.
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+2 #5 Guest 2010-10-27 19:59
I'm not sure if everyone understands that the VA Beach CVB is supported and funded by the city. The Greater Williamsburg Chamber and Tourism Alliance (which the combination of the two was a mistake)is funded by membership. The advertising dollars are enormously different. The staff in VA Beach is huge; 15 people devoted to selling the destination,ano ther 14 to promoting and selling the convention center. Oh yeah, they have a convention center! Williamsburg has 5 people who knock themselves out. Now let's raise taxes and cover the expenses to run a proper CVB. (I think I hear crickets.) Something tells me the rather large retirement population would probably disagree with the idea.
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-4 #4 Guest 2010-10-27 10:18
Yes, Virginia Beach hotel occupancy has exploded over the same period that Williamsburg has tanked. This is due to VA Beach's excellent tourism board, which has done a stellar job promoting the Beach as a destination for business conferences as well as family vacations.

The other contributors below are absolutely correct. This is the type of leadership we desperately need in Williamsburg. And the current folks just don't provide it. Instead, they play these shell-games and blame-games in order to distract people.
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-10 #3 Guest 2010-10-27 09:26
If you're a geek like me and you actually do all of the math, You will find that in 2009 all of the Timeshares would have had to achieve 105% occupancy to get to 48% of total occupied nights in the triangle. So IMO all of these numbers reported as fact are bogus, which is typical for Dick and the Chamber, they throw out a bunch of numbers get people arguing about the numbers instead of the problem.....Is Williamsburg the only tourist destination with timeshares and hotels? OR could it be that the people making the big decisions haven't done a very good job. Doesn't mean they're bad people ,but in my business if a clown isn't funny we have to look for a new clown....Maybe we should hire the Va. Beach Chamber people to show us how to fill up our timeshares and hotels.
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-7 #2 Guest 2010-10-27 08:20
The supply is definitely not the problem. We are no different than any other area that competes with timeshares. I'm willing to bet our neighbors in VA Beach have growth in hotel occupancies of that same period.
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