LeftColumnBK

Triangle Marketing Group Says Ad Campaign a Success

The Triangle’s marketing group announced results for the 2010 marketing campaign, and metrics show an increase in intent to visit, website visits and other key measures of success.

The Williamsburg Area Destination Marketing Committee (WADMC) is made up of leaders from the three local governments and tourist industry representatives. The group uses the $2 per room, per night tax to fund marketing for the Triangle as a region, meant to complement the marketing done by various destinations. Over the past several years as lodging taxes have decreased due to fewer visitors, WADMC has had to do more with less. Television, radio and print advertising WADMC buys directs visitors to the destination website VIsitWilliamsburg.com, and WADMC tracks various metrics to measure the success of its annual marketing strategy.

This year, WADMC reports that ‘intent to visit’, a key metric the group tracks that is measured through surveys, rose to 36 percent, 16 percent over 2009 and higher than the 34 percent achieved in 2007 and 2008.

The destination’s website visitation increased 12 percent to an average of 3,825 per day.

Ad recall held at 51 percent, higher than both Myrtle Beach, SC, and Virginia Beach and also higher than state campaigns for Pennsylvania and Virginia. Williamsburg is second only to Orlando, Fla., in ad recall.

Overall attribute scores for the destination improved over last year, with increased ratings for attributes such as “a place with lots of entertainment,” “a good value for the money,” “has all sorts of recreational opportunities for kids and adults,” and “a place to learn and discover new things.”

“These results are all the more impressive when you consider that ad spending actually was 25 percent lower in 2010 than 2009,” said WADMC Chair John Reilly. “The increases point to the positive effect of our new creative introduced this year, and the efficiency of the campaign media buy.”

WADMC’s 2010 campaign included three 15-second television commercials created for New York and Philadelphia, which began running in March, and Raleigh-Durham and Washington, D.C., which began in April. Television advertising in these markets ended in August.

Online advertising extended the frequency and geographic reach of the campaign to high-visitation states in the East and Midwest, California and Texas, with display advertising running from early March through the end of August and search advertising extending through the end of December.

 

Comments  

 
0 #11 Guest 2010-10-30 13:27
"Intent to Visit" is one variable as Mr. Waters points out and it is important over time. BUT, this has been the only variable that WADMAC points out to highlight its success for seven years now. The other metric is that of actual visitors (ie. hotel stays, tickets sold, restaurant sales, etc.) Why haven't those numbers been pointed out in the announcement. I suspect its because they are still poor, regardless of a slight uptick this July & August. I hear people at the chamber alliance brag about a greater percentage increase than surrounding destinations. What they don't say is that our area in so depressed that a 20% increase this year would still keep us below the norms in terms of occupancy or ticket sales and well below our highs of years past. Lets put all the cards on the table and state all the facts and move forward. If someone needs to lose their job for poor performance, so be it. If a business operator runs a poor operation, then they go out of business, so what's the difference. Fresh blood and new ideas are exactly what we need to move forward. Not the same people making the same mistakes over and over.
Quote
 
 
+4 #10 Guest 2010-10-28 14:28
Why is "intent to visit" considered a good metric? Why is this good news? Wouldn't it be better to have an increase in actual visitors?

As a layman, I am unsure what the benefit of "intent to visit" actually is. Can somebody explain it in layman's terms? And compare and contrast it with actual paid visitors? Can WY Daily do this or is there a WADMC person who can?

Thanks!
Quote
 
 
+2 #9 Guest 2010-10-28 08:56
I find it incredible all the negative marks for comments that are really speaking the truth. What would motivate someone to say that"intent" is a measurement??

All the folks who have challenged the WADMC measurements really do make sense. I suspect those that don't are from that generation that gets "gold stars" regardless of their performance to help their esteem. Welcome to the real world - intent doesn't pay the bills.
Quote
 
 
+1 #8 Guest 2010-10-27 20:41
Intent to visit is such a stupid metric. I can't believe that they are peddling this idiocy and thinking it's great news. I guess their marketing efforts are 80% started :-)
Quote
 
 
-1 #7 Guest 2010-10-27 19:48
I believe the positive remarks are by WADMC Board members and the negative reactions to the other comments are also by WADMC Board members.
The results are can only be measured by actual roomnights and revenue. "When" do they "intend to visit?" This year, next year, next millenium? Honestly, WADMC should be embarrassed in reporting that this is impressive. You can not spend less and make more. I would be curious to know if there is a trend in people simply being willing to fill out online surveys; not to mention a billion other factors.
Quote
 
 
+9 #6 Guest 2010-10-27 11:20
We did see an uptick this summer, and that's a good start. What i find amazing is the willingness of individuals to belittle our area and it's progress. I believe John Reilly has a proven track record of success and knows of what he speaks. If he didn't, would he have gotten the promotion that is sending him to San Diego? The institutional knowledge he has given the WADMC is most valuable. The members of the MRTF are to be commended, not criticized. Why on earth would anyone want to do the job? Because they care. Do the negative poster's here really care about our area success? Or are they just on a campaign to address a personal vendetta?

The fact that intent to visit is up is great news. If it went the other way the naysayers would be the first to complain. The number of bookings were up this year and it looks like Christmas Town will be even bigger this year. Let's work together, stop the division and set a goal we can all be proud of.
Quote
 
 
-5 #5 Guest 2010-10-27 10:22
I intend to visit Paris, France one day. And I visit Paris tourism websites frequently. Doesn't mean I'm going any time soon. And it doesn't put a single euro in the pockets of French hotels, restaurants, and attractions.

What a dopey metric. Can somebody explain why people's intent to visit is at all meaningful?!?
Quote
 
 
-3 #4 Guest 2010-10-27 09:48
I intended to pay my mortgage. However; I chose to take a weekend trip to the Outer Banks! The banker called me and asked why I didn't pay? I responded that I intended to, but chose to spend my $$ somewhere else......Which is precisely what is happening in Williamsburg. We ask the wrong question about intent and give it way to much prominence as a sign of success. We ignore the correct question of where you actually slept and dispute the resulting data of the truth which points to our failures......I f only I could pay my mortgage with good intentions. Isn't there a song about the "road to hell is paved with good intentions"?
Quote
 
 
-6 #3 Guest 2010-10-27 09:01
"intent to visit" as a key metric?!? As a lender, I would much rather base my business decisions on actual "hard" numbers.
Quote
 
 
+6 #2 Guest 2010-10-27 08:31
Major Kudos to the WADMC! As someone in the marketing business who has done a lot of tourism work, I can tell you that those results are nothing short of outstanding.
Quote
 

Add comment

WYDaily invites you to join the community conversation. We expect civil discourse here. Personal attacks on others, indecent language and bad manners in general are unwelcome.


Security code
Refresh

Talk of the Town

Talk of the Town